UX/UI Designer
Mensajeros Urbanos
4 Months
Research
Information Architecture
User Flows
Visual Design
Interaction Design
Prototyping
Creation of a new registration flow for Mensajeros Urbanos App, to facilitate the process when a new user wants to join as an allie.
The current onboarding flow was reviewed and compared with other similar apps, finding several points of improvement, and helping us to understand how these points could be improved.
App Users were interviewed and based on the feedback, a new userflow was made, prioritizing the relevant information, and reducing steps through the flow.
Inicially, there was a bunch of text fields and scrolleable data through the registration process. In order to improve this overloaded process, all the information was simplified, icons and images replaced the old text fields, to give a visual experience to the user.
In order to show Stakeholders how the onboarding could work, a prototype was built in detail, including microinteractions as loading screens, uploading information, filling fields, following an specific path. Different scenarios were defined in the final document (Figma File)
